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Vacation Village at Parkway

Kissimmee, FL 34747 PHONE: (407) 396-9086 Map it / View Street Address
3.7 out of 5
Average Review
76% of past guest
Would Stay Again

Reviews: Vacation Village at Parkway

Rebecca W Emerald Level member since
October 2017

Won't be returning

Visited property: October 2017

What Liked Most About Vacation Village at Parkway

Close proximity to attractions

Unit Number / Building

3403

Room Comments by Rebecca W

Really need to work on updating the older buildings. We will not be back until we can be sure we will be staying in a builiding which is up to the same standards as the rest of the resort.

Review of Vacation Village at Parkway by Rebecca W

This is our 6th time coming to the Orlando area for vacation and each time we have stayed here. We have noticed an unfortunate decline the last few trips with this one being the nail in the coffin. Made reservations through our vacation club months ago. Requested a certain building 2 weeks prior to arrival, per their policy, and was told it shouldn't be a problem. Tried to call on evening of check in to let them know we would be arriving late (about midnight) and told that also wouldn't be an issue. Booked a 2 bedroom which in the past has always been quite nice- jacuzzi tub, king bed, nice kitchen. When we arrive we don't get any of our first 4 choices in buildings. Told there is a lot of maintenance going on. We are told the only difference will be that we will have a queen size bed instead of a king. They stuck us in building 4 which as far as I can tell is original except for maybe some new living room furniture. Lipstick on a pig as it turns out to be. There was dirt on the bathroom counter, tiny bedroom with inadequate drawer space, burns on the kitchen counter and something growing in the shower stall. A quick call to the front desk got us moved to building 3, which is unfortunately not much better. Kitchen is scratched and burned, the air system is whistling, bedroom is still inadequate, no jacuzzi tub in the second bedroom (we were told we have to request a A/C unit instead of a A/B unit, but the front desk wasn't able to tell me how to do that with any certainty since I requested a certain building and couldn't even get that). It would be one thing if we booked this for just a few nights but we are stuck here for 2 weeks. We had family arriving on Monday to whom we had been talking this place up and I was embarrassed to give them their room keys. Since our vacation club is through vacation village and we have spent plenty of money here over the past 7 years you would think we would receive better treatment. This will be our last stay here. Staff has thus far been accommodating to the limits of their ability, but at this point it seems the company in general needs to pay more attention to updating their disgusting old buildings instead of building new ones which they then mysteriously book to capacity so their loyal guests are left dreaming of the vacation they once had here.

Rebecca W WOULD NOT STAY at Vacation Village at Parkway again.

Rebecca W was a RENTER at Vacation Village at Parkway.


Reviews and resort manager responses are the respective opinions of timeshareAdvisor members. Neither reviews nor responses are the opinion of timeshareAdvisor. Please bear in mind the following when reading reviews.

Resort Manager Response

Response from Vacation Village at Parkway - posted 10/10/2017

Thank you for your review. We are sorry for the bad experience you had at our resort this time around. Accommodations are based on a first-come, first-served basis with no guarantees. We try our best to make every effort to honor all requests if available. Your comments have been sent to the General Manager and we wish you better vacation experiences for the future.

- Guest Relations Manager

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Vacation Village at Parkway:

The staff of the Vacation Village at Parkway are looking forward to welcoming you. But before you arrive, they have some tips that might help make your stay all that much more enjoyable.

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Vacation Village at Parkway is also known as:

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  • Vacation Village At Parkway Hotel
  • Vacation Village
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  • Vacation Village Parkway Kissimmee
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