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Vacation Village at Parkway

Kissimmee, FL 34747 PHONE: (407) 396-9086 Map it / View Street Address
3.7 out of 5
Average Review
76% of past guest
Would Stay Again

Reviews: Vacation Village at Parkway

km600 Emerald Level member since
December 2016

There are bed bugs

Visited property: December 2016

What Liked Most About Vacation Village at Parkway

It was quiet.

Unit Number / Building

10406 was the first room with bed bugs. We were moved to 11602

Room Comments by km600

There are bed bugs.

Review of Vacation Village at Parkway by km600

I thought because we were already owners we could avoid the sales pitch. Our stay started with someone telling us we get a free breakfast only to find out we had to go through a tour of a resort and listen to a sales pitch. We declined and lost a $20 deposit because of it.

They put us in the most run down building. The cabinets were crooked. The screen door to the patio fell off. Then on day 2 of our trip we found a bed bug. They moved us to another building but ended up locking us out of the old room before we could get all of our stuff. Maintenance couldn't even get back in there. The resort staff acted like we were inconveniencing them with this rather than trying to remedy the situation. We're aware that bed bugs are a common problem in all hotels. It was more about the way it was handled. We had to just leave food and other items in the old room and buy more.

Myself and others in our group left the resort covered in bed bug bites. We having to either throw away or thoroughly wash everything we took on the trip. I can honestly say I will never go back to this resort.

km600 WOULD NOT STAY at Vacation Village at Parkway again.

km600 was a RENTER at Vacation Village at Parkway.

Reviews and resort manager responses are the respective opinions of timeshareAdvisor members. Neither reviews nor responses are the opinion of timeshareAdvisor. Please bear in mind the following when reading reviews.

Resort Manager Response

Response from Vacation Village at Parkway - posted 12/21/2016

We’re truly sorry for the negative experience you had at Vacation Village at Parkway. This is definitely not the kind of experience we want our guests or owners to have. Please accept our apologies for not providing you with the vacation you expected. We work hard to make our guests feel welcomed. Your comments were forwarded to our General Manager, so that the issue you’ve presented here can be properly addressed. Thank you for your review and we would like to wish you better vacation travels for the future.

- Guest Relations Manager

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Vacation Village at Parkway:

The staff of the Vacation Village at Parkway are looking forward to welcoming you. But before you arrive, they have some tips that might help make your stay all that much more enjoyable.

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