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The Club at Big Bear Village

California, US 92315 PHONE: 909-878-2700 Map it / View Street Address
4.6 out of 5
Average Review
100% of past guest
Would Stay Again

Reviews: The Club at Big Bear Village

AhCo Emerald Level member since
January 2017

Great Location and Rooms, Terrible Security Guard

Visited property: November 2016

What Liked Most About The Club at Big Bear Village

The location of this resort is exceptional, it is close to shopping, dining and snow play establishments. Great rooms and kitchen appliances.

Room Comments by AhCo

The rooms were clean and all appliances were working properly.

Review of The Club at Big Bear Village by AhCo

Everything with this timeshare was great, from the rooms and appliances to the location of the resort. My only issue was when I was grilling in the second story balcony I was called by a security guard on the ground level who kept pointing a flashlight to my face while talking to me, I asked him to stop and he replied by stating, "You don't tell me what to do." I asked him to come talk to me at the door of the room since he was causing a scene and being unprofessional, he stated that he didn't have to do anything I said and that I had to go inside because my balcony was being loud at 6 P.M. with the sun still out. I talked to the manager on the guards unprofessionalism the next day and she explained that she would talk to the third party company, which I hope she did.

AhCo WOULD STAY at The Club at Big Bear Village again.

AhCo OWNS A TIMESHARE at The Club at Big Bear Village.

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Reviews and resort manager responses are the respective opinions of timeshareAdvisor members. Neither reviews nor responses are the opinion of timeshareAdvisor. Please bear in mind the following when reading reviews.

Resort Manager Response

Response from The Club at Big Bear Village - posted 1/20/2017

Hello AhCo,

Thank you for staying with us at The Club At Big Bear Village! We are happy to hear you enjoyed our location and nearby attractions. We’re glad you also found our accommodations to be to be clean. We very much appreciate you sharing your experience with our security guard as well. We are dedicated to providing our guests with friendly and respectful service and would like to learn more. Please contact us at info@bluegreenvacations.com and reference your TimeshareAdvisor User Name and review subject line. Thank you and we do hope you will join us again soon!

- Bluegreen Customer Care

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